Business Support

When it comes to IT support not all companies can or want to commit to a monthly plan so instead we offer them our ad-hoc support service.

The basic idea is that if you sign up for this service you will only pay for the work that has been done.  

There is no minimum monthly spend, no contract and if you don't use the service you won't get charged. There is a minimum billing period of fifteen minutes for telephone support which will rise to an hour if you require an onsite visit.

Like our other support plans you will get full access to expert IT knowledge when you need it thus giving you the peace of mind that your IT issues will get dealt with leaving you able to concentrate on your business.

If you're interested in this service then give us a call on 01495 70 80 90.

Looking for IT Support without the ties of a monthly contract?

Straight Forward P-A-Y-G IT Support from ICSNET Technology

Pay-as-you-go Service Types: 

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Every company is reliant on their IT systems and applications for their business to function; trouble free Information Technology is needed for small businesses just as it is for larger companies. The challenge that small businesses face with regard to their IT needs are:-

• Where do you turn in the event of a problem?

• Who do you talk to when in need of advice?

• How do you know if your data is at risk?

• How do you obtain quality IT Support whilst controlling your costs?

ICSNET Technology have been delivering quality IT services to small businesses for some time. We also believe we are in a unique position to develop IT services that meet both the operational needs and budget of small businesses.

Pay-as-you-go IT Support offers your business, access to high quality technical support with fast response when you need it, whether this is remotely or desk-side in your office without the need for a long term contract.

Key benefits of Pay-as-you-go IT Support :-

No fix no fee promise
If we cannot resolve your issue remotely, then you will not be charged for your call. This is risk free - you only pay for successful results remotely. Even if we visit your premises we won’t charge you if we cannot fix your fault.^*

We Have a 100% Fix Rate.

Low cost
With no large upfront payments. You simply pay for the time spent
supporting you remotely or on-site.

No Extra Travelling Charges
We cover the cost of getting to your office. We don't charge any additional
travelling charges.

Fast remote access
Where our skilled Microsoft certified consultants can take control of your PCs,
so we can resolve your IT problems quickly.

Dedicated help desk
We take care of any IT issues or advice that you have, when they occur.

Fast Response
We'll be with you in your office very quickly, if we've been unable to fix the problem remotely. So we'll get the problem quickly resolved to allow you to get on with business.