WHAT WE DO
THINK OF US AS YOUR VERY OWN IT DEPARTMENT ON CALL DAY AND NIGHT WITH COST EFFECTIVE HELP AND SERVICES. SO YOU CAN FOCUS ON THE FUTURE OF YOUR BUSINESS.
ROUND THE CLOCK SUPPORT
Our support team is UK-based and available 24/7 to fix your problems with the minimum amount of fuss.
We’ll perform a comprehensive audit of your IT and advise you how to fully utilise and improve within every budget.
SECURITY & BACKUP
We’ll use our extensive knowledge to keep your systems safe and secure, regularly backing up your data to minimise downtime and maximise productivity.
CLOUD & MICROSOFT 365
Improve security and team collaboration, embrace the benefits of Cloud Storage, Office365 and Azure. We can provide expert knowledge as a Microsoft Cloud Partner.
VoIP & TELEPHONE SYSTEMS
We can work with you to bring you the latest features in a telephone system that is as flexible as you need it to be plus drastically reduce your bills.
HOURS A DAY AVAILABILITY
TRUSTED & RELIABLE
Trusted & Reliable
ICSNET looks after the IT Systems of of businesses across Wales ranging from one man bands to multi-outlet. We have a client satisfaction rating of more than 98% and client retention rate of 96%.
Guaranteed Fast Response
With service level agreements in place, your IT issues (even the minor ones) are dealt with quickly and efficiently. Majority of issues are resolved on the very first call.
No Technical Jargon
Our support engineers are not only qualified & skilled in IT but also have a passion for providing a good customer service. When it comes to explaining IT, we do it in plain english.
Local Family Run Company
We are your local IT support provider. As a company, we are small enough to care and large enough to handle all your business IT requirements.
Consultancy comes as standard …
As a client, you will have full access to our consultants to offer non-biased, honest and educated advice on all aspects of your IT strategy. From disaster recovery planning, system upgrades and connectivity improvements to helping decide on the right company management system. Our experts are at your disposal at absolutely no additional cost to you.
Let us search for the right solution for you. We understand you may be too busy to find the solution you need, so let us do the hard work.